Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ScaleNinja Software LLP ("Company", "we", "us", or "our"), governing your access to and use of the onprem.in website and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Company Information

The Services are owned and operated by ScaleNinja Software LLP, a Limited Liability Partnership registered in India. For any queries regarding these Terms, you may contact us at:

3. Description of Services

onprem.in provides information, resources, and services related to on-premise software solutions, including but not limited to:

• On-premise infrastructure consulting and implementation
• Software products designed for self-hosted deployments
• Technical documentation and guides
• Newsletter and educational content

4. User Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet this requirement.

5. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of ScaleNinja Software LLP or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Services, except as expressly permitted by these Terms or with our prior written consent.

6. User Conduct

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Use any robot, spider, scraper, or other automated means to access the Services
• Transmit any viruses, malware, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or harvest any personally identifiable information from the Services

7. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by ScaleNinja Software LLP. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We use the following third-party services to operate our website and business:

• Cloudflare: For content delivery, security, and performance optimization
• Google Analytics: For website analytics and usage statistics
• Google Workspace: For business communications and data management, including:
  • Google Forms for collecting contact form submissions and survey responses
  • Gmail for email communications
  • Google Sheets for organizing form submissions and contact data
  • Google Docs for documentation
  • Google Drive for file storage

By submitting information through our contact forms or communicating with us via email, you acknowledge that your data will be processed and stored using these Google services. Your use of these third-party services is subject to their respective terms of service and privacy policies.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SCALENINJA SOFTWARE LLP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that the results obtained from using the Services will be accurate or reliable.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCALENINJA SOFTWARE LLP AND ITS PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

10. Indemnification

You agree to defend, indemnify, and hold harmless ScaleNinja Software LLP and its partners, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by updating the "Last updated" date at the top of these Terms. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in India for the resolution of any disputes arising out of or relating to these Terms or your use of the Services.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

14. Waiver

The failure of ScaleNinja Software LLP to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ScaleNinja Software LLP.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ScaleNinja Software LLP regarding your use of the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.

16. Contact Us

If you have any questions about these Terms, please contact us: